Teledentistry Policy for Patients

Purpose of Teledentistry

Teledentistry is a service provided by BATTEESEE to offer remote consultations and dental care to patients. The purpose of teledentistry is to:

  • Provide emergency consultations and guidance
  • Offer second opinions on dental diagnoses and treatment plans
  • Facilitate remote consultations for patients who are unable to visit the dental office in person
  • Support dental tourism by providing pre- and post-treatment consultations and care

Limitations of Liability

  • The dentist or the practice is not liable for any misdiagnosis or mistreatment that may occur due to the limitations of teledentistry, including but not limited to:
    • Inability to perform an intraoral examination
    • Limited visibility or quality of images or videos shared during the consultation
    • Technical issues or connectivity problems during the consultation.
    • Patients who had once scheduled appointment cannot be refund if cancelled.
    • ⁠The discussion at the call will be entertained for the case of the patient – only one for whom it’s scheduled and not for the large group or other members.
    • ⁠the call is limited to 15-30 mins  for any extension of time please reschedule it.

Use of Teledentistry Services

Patients acknowledge that teledentistry services are not a replacement for in-person dental care and may not be suitable for* all *dental conditions or emergencies.

  • Patients are responsible for seeking in-person dental care if their condition requires it.
  • ⁠patient must be 18 years or above to place the online consultation

Patient Acknowledgement

  • By using teledentistry services, patients acknowledge that they understand the purpose, limitations, and potential risks of teledentistry and agree to the terms and conditions outlined in this policy.

Contact Information

  • Patients who schedules an online consultation will be directed to a link on their email Id ,they can post their case paper , X-ray and or any reports via their email beforehand.